When a Death Occurs

Immediate Steps to Take

When a death occurs, the first steps you take depend on the circumstances and location of the death.

Our staff is available 24/7 to guide you through this difficult time.
At Home
  • If expected, contact the physician or hospice
  • If unexpected, call 911
  • Contact family members
  • Call Berg Mortuary - we're available 24/7
At a Healthcare Facility
  • Medical staff will handle immediate procedures
  • Inform staff that Berg Mortuary is your choice
  • Contact us to begin arrangements
  • We'll coordinate with the facility
Away from Home
  • Contact local authorities if necessary
  • Call Berg Mortuary immediately
  • We'll coordinate with local funeral homes
  • We'll arrange transportation

When Death Occurs Away From Home
If a death occurs while away from home, Berg Mortuary can assist you with the complex arrangements.
We will coordinate with a local funeral home at the place of death to ensure:
  • Proper care and preparation of your loved one
  • Required documentation is completed
  • Safe and dignified transportation arrangements
  • Coordination of services between locations
Documents You'll Need
To prepare for arrangements, try to locate:
  • Birth certificate
  • Marriage certificate (if applicable)
  • Military discharge papers (if applicable)
  • Social Security number
  • Insurance policies
  • Cemetery deed (if applicable)

Available 24/7 for Your Needs

Our team is always here to provide immediate assistance and support.

Contact Us

Losing a Loved One

When faced with a death, knowing what steps to take can ease some of the uncertainty in a difficult time. Whether the passing occurs at home, in a care facility, or away from home, understanding the immediate actions to be taken is crucial. From contacting local authorities or emergency services to coordinating with a preferred funeral home, having a plan in place can help navigate the initial stages of bereavement with greater clarity and peace of mind.

Our team is dedicated to providing personalized assistance tailored to your specific needs and preferences. Whether it's ensuring cultural or religious customs are honored, arranging for special requests, or simply offering a compassionate ear to listen, we're committed to supporting you through every aspect of this journey. Our goal is to alleviate any burdens you may face during this challenging time, allowing you to focus on honoring your loved one's memory and finding solace in the midst of grief.

We're here to help you through any scenario:

Death Occurs at Home
Death Occurs at a Hospital or Care Facility
Death Occurs Away From Home
Contact us for immediate assistance

When a Death Occurs at Home

In the event of an unexpected death at home, the first step is to contact local authorities or emergency services. Ensure they are informed about any advanced directives or DNR orders. Medical professionals will confirm the passing and involve the coroner or medical examiner for official declaration.

If end-of-life care services were utilized, reaching out to the agency can streamline the process. It's advisable to contact a preferred funeral home for transportation arrangements. Until responders arrive, refrain from moving the deceased or altering the home.

When a Death Occurs at a Hospital or Care Facility

Children's reactions to death may differ from adults', often displaying a wide array of emotions like depression, guilt, or anger. Encouraging open expression of feelings is crucial, even if some children struggle to articulate them. Tailoring conversations to their developmental stage aids comprehension and processing, while regression behaviors may manifest during times of trauma or loss.

When a Death Occurs Away From Home

In the event of an unexpected death at home, the first step is to contact local authorities or emergency services. Ensure they are informed about any advanced directives or DNR orders. Medical professionals will confirm the passing and involve the coroner or medical examiner for official declaration.

If end-of-life care services were utilized, reaching out to the agency can streamline the process. It's advisable to contact a preferred funeral home for transportation arrangements. Until responders arrive, refrain from moving the deceased or altering the home.

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