When a Death Occurs
Immediate Steps to Take
When a death occurs, the first steps you take depend on the circumstances and location of the death.
Our staff is available 24/7 to guide you through this difficult time.
At Home
- If expected, contact the physician or hospice
- If unexpected, call 911
- Contact family members
- Call Berg Mortuary - we're available 24/7
At a Healthcare Facility
- Medical staff will handle immediate procedures
- Inform staff that Berg Mortuary is your choice
- Contact us to begin arrangements
- We'll coordinate with the facility
Away from Home
- Contact local authorities if necessary
- Call Berg Mortuary immediately
- We'll coordinate with local funeral homes
- We'll arrange transportation
At Home
If a death occurs while away from home, Berg Mortuary can assist you with the complex arrangements.
We will coordinate with a local funeral home at the place of death to ensure:
- Proper care and preparation of your loved one
- Required documentation is completed
- Safe and dignified transportation arrangements
- Coordination of services between locations
Documents You'll Need
To prepare for arrangements, try to locate:
- Birth certificate
- Marriage certificate (if applicable)
- Military discharge papers (if applicable)
- Social Security number
- Insurance policies
- Cemetery deed (if applicable)
Available 24/7 for Your Needs
Our team is always here to provide immediate assistance and support.
